Dear Visitor,
We, Ziegert EverEstate GmbH, are pleased about your interest in our company and our website. We take the protection of your personal data seriously. Therefore, we would like to inform you when we store which data and how we use them. Your personal data is processed in strict compliance with the relevant legal provisions; the data is deleted as soon as it is no longer needed for the purpose for which it was collected. Our online offer may contain links to websites of other providers. We have no influence on whether these providers comply with the data protection regulations.
a) User account
You have the option of creating a user account on the website. In this account you can, among other things, view the status of the purchase process, the contact details of your estate agent and appointments. Within the scope of registration, Ziegert EverEstate GmbH processes the following personal data: Salutation, first and last name, e-mail address, telephone number. After registration you will receive an e-mail from Ziegert EverEstate GmbH with a link to confirm your registration. If you click on the confirmation link, you will subsequently be asked to set a password for your user account. The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. b DSGVO. The data will be stored until you deactivate your user account. Legal storage obligations remain unaffected. Your personal data will also be made available to the broker in respect of whose offer you have made an enquiry. The purpose of the data transfer is that you can contact the broker directly and that the broker can inform you of the status of the process via the account. The legal basis for the data transfer is Art. 6 para. 1 p. 1 lit. b DSGVO.
b) Contact option
You have the option of contacting Ziegert EverEstate GmbH via the website (e.g. by e-mail, via the contact form). If you submit an enquiry or request the transmission of one of our brochures (e.g. Investor's Guide), Ziegert EverEstate GmbH processes your personal data (depending on the enquiry, title, first and last name, e-mail address, telephone number, content of the message) in order to respond to your enquiry. If the processing of your enquiry relates to services or offers of other companies of the Ziegert Group or requires the involvement of these companies, we will pass on your personal data to Ziegert Bank- und Finanzierungsconsulting GmbH, Zimmerstraße 16, 10969 Berlin, so that the company can contact you directly. The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. b DSGVO. The collected data will be stored for as long as is necessary to process the request and then deleted, unless further data storage is required or justified by law.
c) Cooperation with other companies of the Ziegert Group
Depending on the assignment, it may be necessary for us to involve other Ziegert companies in the course of initiating or executing the contract, e.g. if you seek advice from us on a property or service (e.g. financing). This enables us to tailor the offer to your needs in the best possible way. This cooperation enables us to put together suitable property offers and services for you from the diverse Ziegert range. For this purpose we exchange your personal data, i.e. name and e-mail address with other Ziegert companies:
d) Notifications
On our website we offer the possibility for you to save your criteria for searching for a property and to receive a notification by e-mail as soon as new properties matching the search criteria are available. For this purpose, Ziegert EverEstate GmbH processes your title, first and last name, e-mail address and the search criteria you have selected (e.g. location of the property, budget, number of rooms, area, other features). Before sending the notification, you must expressly confirm to us within the framework of the so-called double opt-in procedure that we should activate the notification service for you. For this purpose, you will receive a confirmation and authorisation e-mail from us, with which we ask you to click on the link contained in this e-mail and thereby confirm to us that you would like to receive the notifications. The legal basis is Art. 6 para. 1 p. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future, e.g. via the following e-mail address: contact@everestate.de. The collected data will be stored as long as you do not object to receiving the notifications. Subsequently, the data will be deleted unless further data storage is required or justified by law.
In the case of merely informational use of the website, i.e. if you do not log in to use the website, register, use the contact form or otherwise transmit information to us, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit the website (for example, IP address, date and time of the request, browser type and pages viewed). No personal exploitation takes place, except in the cases described in this privacy policy. The statistical evaluation of anonymised data records is reserved. The legal basis for the processing of personal data is Art. 6 para. 1 p. 1 lit. b DSGVO, insofar as the data processing is necessary for the provision of our offer. Data processing beyond this is based on Art. 6 para. 1 p. 1 lit. f DSGVO. We have a legitimate interest in ensuring the security and effective use of our website. The automatically collected personal data is stored within the scope of the statutory retention periods and then deleted immediately.
The internet pages use so-called cookies in several places. They serve to make our offer more user-friendly and effective. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies", which we set for a limited period of time during your visit to our website. For certain offers we use persistent cookies, which are used to recognise visitors and are stored on your computer for future sessions. Persistent cookies are automatically deleted after a set period of time, which may vary depending on the cookie. In addition, we work in strict compliance with legal requirements with external companies that provide services such as web tracking or reach measurement for us. We have ensured that these companies comply with the requirements of this data protection declaration. Additional individual information on cookies and data protection with regard to the individual services can be found in the following sections. Cookies do not cause any damage to your computer and do not contain viruses. In your browser settings, you can determine whether cookies may be set or not.
a) Necessary cookies
aa) Cookies that are necessary to carry out the electronic communication process or to provide certain functions requested by you (so-called necessary cookies) are stored on the basis of Art. 6 para. 1 p. 1 lit. b DSGVO. They cannot be deactivated. These are, for example, cookies with which your data protection settings are stored.
b) Non-essential cookies
All other non-essential cookies are only set if you have given your prior consent. The legal basis is Art. 6 para. 1 p. 1 lit. a DSGVO. We use a cookie banner for this purpose, in the context of which you can give your consent to the various cookies. The consent is voluntary and can be revoked at any time without giving reasons with effect for the future. You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Non-essential cookies can be "first party cookies", i.e. cookies set by Ziegert Everestate GmbH, or "third party cookies", i.e. cookies set by third parties.
aa) Statistics Cookies
We use statistics cookies to evaluate the use of our website. These cookies collect data about how visitors use our services in order to improve the performance of our services. If you do not allow these cookies, we will not be able to analyse the performance of our services and tailor them to the needs of our users. We currently use the following statistics cookies:
(1) Google Analytics
This website uses functions of the web analysis service Google Analytics of Google Inc. (Google), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (http://www.google.de/). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will process this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data processing is based on your consent, Art. 6 para. 1 p. 1 lit. a DSGVO. The transfer of data to Google is based on Art. 28 DSGVO in conjunction with the order processing agreement. We have concluded the standard contractual clauses with Google for the transfer of your personal data to the third country. You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. You can also prevent the collection of data by Google Analytics by clicking on the following link: Deactivate Google Analytics. An opt-out cookie will be set to prevent future collection of your data when visiting this website. For more information on the terms of use and data protection of Google Analytics, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.
(2) Mixpanel
This website uses functions of the web analysis service Mixpanel of Mixpanel, Inc., 405 Howard Street, 2nd Floor, San Francisco, CA 94105 (https://mixpanel.com/) ("Mixpanel"). On behalf of the operator of this website, Mixpanel will process your personal data for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The information collected is stored on a server in the USA. Mixpanel creates pseudonymous user profiles based on the collected data. The profiles thus created are not merged with personal data in such a way that identification of the user is made possible. The data processing is based on Art. 6 para. 1 p. 1 lit. a DSGVO. The data transfer to Google is based on Art. 28 DSGVO in conjunction with the order processing agreement.
If you do not wish Mixpanel to process your data for web analysis purposes, you can also object to the processing at any time with effect for the future on the https://mixpanel.com/optout/ page. Please note that this will result in a cookie being set on your end device, which prevents Mixpanel from collecting data for web analysis purposes. The objection is valid until you delete the cookie.
(3) Hotjar
This website uses Hotjar, an analytics software provided by Hotjar Ltd ("Hotjar"), Level 2 St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe. Hotjar enables us to analyse user behaviour on our website in order to better understand the needs of our users and to optimise our website. To do this, Hotjar processes the following data on our behalf:
bb) Marketing Cookies
We use marketing cookies to display advertisements that better match your interests. Furthermore, the cookies help us to evaluate the effectiveness of our advertisements. We currently use the following marketing cookies:
(1) Google Ads
In order to run online advertising campaigns and to measure and improve their success, we use the Google Ads service, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and as part of this, conversion tracking. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted in to conversion tracking. We learn the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that personally identifies users. We only use Google Ads if you give your consent, Art. 6 para. 1 p. 1 lit. a DSGVO. Users who do not wish to participate in tracking can also easily deactivate the Google conversion tracking cookie via their internet browser under user settings by setting your browser to block cookies from the following domain: googleadservices.com. Alternatively, you can disable interest-based advertising at http://www.google.de/ads/preferences or disable general cookies at http://www.google.com/settings/ads/plugin. These users will not be included in the conversion tracking statistics. You can find more information about data protection in the context of Google AdWords at this link: https://www.google.com/policies/technologies/ads/. However, please note that some websites may not function properly if you do not accept cookies.
(2) Google AdSense
This website uses the online advertising service Google AdSense. This is intended to present you with advertisements tailored to your interests. These advertisements are recognisable by the reference "Google ads" in the respective advertisement. When you visit our website, Google receives the information that you have accessed our website. Google sets a cookie on your computer for this purpose. The data mentioned under point 2 of this data protection declaration are transmitted. In addition, so-called web beacons are used, which are invisible graphics that are used to evaluate your user behaviour on this website. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. We have no influence on the data collected, nor are we aware of the full extent of the data collection. This data is transferred to the USA and evaluated there. It is possible that this data will be passed on to contractual partners of Google and to authorities. This website does not place any third-party ads via Google AdSense. We only use Google AdSense if you give your consent, Art. 6 para. 1 p. 1 lit. a DSGVO. You can also prevent the installation of cookies from Google AdSense in other ways: By adjusting your browser software accordingly; in particular, the suppression of third-party cookies will result in you not receiving ads from third-party providers. By deactivating Google's interest-based ads via the link http://www.google.de/ads/preferences, whereby this setting will be deleted when you delete your cookies. By opting out of interest-based ads from the providers that are part of the self-regulatory campaign "About Ads" via the link http://www.aboutads.info/choices, this setting will be deleted when you delete your cookies. By permanently deactivating them in your Firefox, Internetexplorer or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. However, we would like to point out that in this case you may not be able to use all functions of this offer to their full extent. You can find the Google data protection conditions for advertising here: https://www.google.de/intl/de/policies/technologies/ads.
Ziegert EverEstate GmbH takes technical and organisational security measures to protect the data we have under our control against manipulation, loss, destruction and against access by unauthorised persons. Our security measures are continuously updated and improved in line with technological developments. In particular, this site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
You can also apply to Ziegert EverEstate GmbH electronically. This is done via Personio GmbH, which provides the electronic applicant management platform. The following data will be collected: Name, date of birth, address, e-mail and your application documents. Of course, we will only use your details to process your application and will not pass them on to third parties. Please note that unencrypted e-mails are not protected against unauthorised access. Please refrain from attaching sensitive data to your application. Sensitive data means personal data revealing your ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as genetic data, biometric data for unique identification, health data or data concerning your sex life or sexual orientation. The data processing is based on § 26 para. 1 BDSG. The data will be deleted within 6 months after completion of the application process. If you conclude an employment contract with Ziegert EverEstate GmbH, the data required for the implementation of the employment relationship will be stored beyond this and deleted in accordance with the legal requirements.
This website uses Google Tag Manager from Google. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Google Tag Manager service itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The Google Tag Manager service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. The data processing is based on Art. 6 para. 1 p. 1 lit. f DSGVO. We have a legitimate interest in analysing user behaviour in order to optimise the offer on the website. The data transfer to Google is based on Art. 28 DSGVO in conjunction with the order processing agreement.
We use the "visitor action pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our website. This makes it possible to track the behaviour of users after they have been redirected to the provider's website by clicking on a Facebook ad. This procedure is used to evaluate the effectiveness of the Facebook ads for statistical and market research purposes and can help to optimise future advertising measures. The data processing is based on Art. 6 para. 1 p. 1 lit. f DSGVO. We have a legitimate interest in analysing user behaviour in order to optimise the offer and advertising on the website. The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). You may allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
You will only receive promotional information sent to your e-mail address if you have consented to the use of your e-mail address for this purpose. To receive our newsletter, you must provide your e-mail address. Before the newsletter is sent, you must explicitly confirm that you want us to activate the newsletter service for you using the so-called double opt-in procedure. For this purpose, you will receive a confirmation and authorisation e-mail from us, with which we ask you to click on the link contained in this e-mail and thus confirm to us that you would like to receive our newsletter. This data processing is based on Art. 6 para. 1 p. 1 lit. a DSGVO. In addition, we may use your e-mail address for direct advertising of our own goods or services that are similar to goods and services that you have purchased from us, provided that you have not objected to the use of your e-mail address for this purpose. In this case, the legal basis is § 7 para. 3 UWG, Art. 6 para. 1 p. 1 lit. f DSGVO. You can revoke your consent at any time with effect for the future or object to the use of your e-mail address for the purpose of direct advertising, e.g. via the following e-mail address: contact@everestate.com or via the link contained in every newsletter. To retrieve the information we have stored about you for this purpose, send us an email to contact@everestate.com.
a) Use of the dispatch service provider Mailchimp
The newsletter is sent using MailChimp, a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Your email address is stored on MailChimp's servers in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. However, MailChimp does not use your data to write to you itself or to pass it on to third parties. We trust in the reliability and IT and data security of MailChimp. We have concluded an order processing contract with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users and to process it exclusively on our behalf. You can view MailChimp's privacy policy here https://mailchimp.com/legal/privacy/. The legal basis for the data transfer is Art. 28 DSGVO in conjunction with the order processing contract. The newsletters contain a so-called "web beacon", (invisible graphics), i.e. a pixel-sized file that is retrieved from the MailChimp server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behaviour based on the retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked on. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is not our endeavour, nor the endeavour of MailChimp, to observe individual users. Rather, the evaluations serve to identify the reading habits of our users and to adapt our content to these or to send different content according to the interests of our users. The legal basis for carrying out the statistical surveys and analyses as well as logging the registration process is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest is the use of a user-friendly and secure newsletter system that serves our business interests and meets the expectations of our users.
b) Use of the dispatch service provider MessengerPeople
MessengerPeople, Herzog-Heinrich-Str. 9, 80336 Munich, enables the dispatch of newsletters in various messengers. The legal basis for the transfer of data to MessengerPeople is Art. 28 DSGVO in conjunction with the order processing agreement. By sending a start message and giving your consent to the telephone number provided by us, you consent (i) pursuant to Art. 6 para. 1 lit. a DSGVO to the use of your personal data (e.g. surname and first name, telephone number, messenger ID, profile picture, messages) for direct communication with us and data processing required for this purpose using the respective messenger selected, as well as (ii) to receive promotional information about our products and services. An existing messaging account with the respective provider is required to use this service. The responsible provider of the messenger is: Whatsapp WhatsApp, Inc., 1601 Willow Road, Menlo Park, California 94025, USA with the privacy policy available at https://www.whatsapp.com/legal/#privacy-policy. Facebook Messenger Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA with the privacy policy available at facebook.com/about/privacy Telegram Telegram Messenger LLP 71-75 Shelton Street, Covent Garden, London, United Kingdom with the privacy policy available at https://telegram.org/privacy Insta News Pylba Inc, 314 27th Avenue, San Mateo, CA, 94403, USA with the privacy policy available at apps.pylba.com/privacy In doing so, the respective provider receives personal data (in particular metadata of the communication), which is also processed on servers in countries outside the EU (e.g. USA). For further information, please refer to the privacy policy of the respective messenger above. The sender has neither precise knowledge nor influence on the data processing by the respective provider. Your consent to the sending of promotional information can be freely revoked at any time by entering "STOP" in the respective messenger. To have all of your data stored by us in the course of communication with MessengerPeople removed, send a message with the text "DELETE ALL DATA" via your messenger.
c) Invitation management via MATE
The names, e-mail address, telephone number of our e-mail recipients are transmitted to MATE Development GmbH, Rankestraße 9, 10789 Berlin, Germany in the context of invitations to events. In doing so, MATE uses this information to send and evaluate the e-mails on our behalf on the basis of Art. 28 DSGVO and an order data processing contract. However, MATE does not use the data of our e-mail recipients to write to them itself or to pass them on to third parties. The legal basis for sending is Art. 6 para. 1 p. 1 lit. a DSGVO (see above). The evaluation is based on Art. 6 para. 1 p. 1 lit. f DSGVO. We have a legitimate interest in evaluating the success of our e-mail dispatch.
In the case of telephone calls, we will, if you wish and expressly consent to this, record your telephone number and name, as well as possible real estate wishes, for further discussions, offers and consultations. The legal basis in this case is Art. 6 para. 1 p. 1 lit. b DSGVO. The data is required for the initiation of the contract or the fulfilment of your request.
As a matter of principle, we do not pass on any data to third parties - except in the cases mentioned in this data protection information - unless you have expressly consented (e.g. by filling in a form to contact an estate agent) or this is provided for by law. In particular, data is also exchanged with other companies of the Ziegert Group in principle only insofar as the exchange is necessary in the context of the execution or initiation of the contract. Further data is passed on under strict contractual and legal conditions: To external service providers for data processing: If service providers come into contact with personal data of our customers (e.g. for the purpose of sending requested information brochures, web tracking or coverage measurement), this takes place within the framework of so-called commissioned data processing. This is expressly provided for by law (Art. 28 DSGVO). Ziegert EverEstate GmbH remains responsible for the protection of your data even in this case. The service provider works exclusively in accordance with our instructions, which we ensure through strict contractual regulations, through technical and organisational measures and through supplementary controls. Due to legal obligation: In certain cases, we are legally obliged to transmit data to a requesting government agency. In these cases, the legal basis is Art. 6 para. 1 p. 1 lit. c DSGVO.
Unless otherwise explained in this Privacy Policy, personal data will be stored for as long as necessary for the relevant processing purpose. Subsequently, the data will be deleted unless further data storage is required or justified by law.
No decision based solely on automated processing, including profiling, which produces legal effects vis-à-vis you or similarly significantly affects you, will take place.
You have the following data protection rights, depending on the circumstances of the specific case:
We reserve the right to adapt this data protection declaration if technical circumstances or legal requirements change.
Your trust is important to us. If you have any questions regarding the processing of your personal data, please do not hesitate to contact us: Ziegert EverEstate GmbH Zimmerstraße 16, 10969 Berlin E-mail: contact@everestate.com You can reach our data protection officer at datenschutzbeauftragter@ziegert-immobilien.de.
Date: November 2020